Refund policy

Effective Date: September 22, 2026
Thank you for shopping with us! We appreciate your business and want to ensure transparency regarding our store policies. Please read our terms carefully before placing an order.
1. No Refunds & No Returns
We do not offer cash refunds or standard returns under any circumstances.
Once an item is purchased and delivered, it is considered final sale. We do not accept returns for change of mind, dislike of the product, or incorrect size selection unless specified under our exchange terms.

2. Damaged or Broken Items (The Only Exception)
Replacements or returns are strictly limited to items that arrive broken, damaged, or defective.
To be eligible for a replacement, you must provide a clear, uncut unboxing video of the parcel within 24 hours of delivery showing the damage.
Claims or reports made after 24 hours, or without a valid unboxing video proving the item arrived broken, will not be accepted under any circumstances.

3. All shipping and delivery charges for sending the damaged item back and receiving the replacement will be borne by the customer.